Accessibility

Accessibility statement for Essex and South Suffolk Community Rail Partnership

This accessibility statement applies to Essex and South Suffolk Community Rail Partnership at web address esscrp.org.uk

This website is run by a partnership which includes Essex County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

Ability Net has advice on making your device easier to use if you have a disability.

 

How accessible this website is

This Website has under gone and Accessibility Report if you would  like to see the report please email Jayne Sumner  jsumner@essex.gov.uk

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email Jayne Sumner  jsumner@essex.gov.uk
  • call 07735216593
  • We’ll consider your request and get back to you in 20 days.

 

 

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:   Jayne Sumner Rail Engagement Manager at Essex County Council by email jsumner@essex.gov.uk or phone 07735216593

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Essex and South Suffolk CRP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

 

 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Most of our older PDFs and downloadable documents do not meet accessibility standards. However, we plan to ensure that moving forward all PDFs meet WCAG 2.1 Accessibility standards.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

For documents that are essential to providing our services, such as:

  • Information on how users can access our service
  • Forms published in word documents and PDFs

we are developing a strategy to ensure that they are made accessible.

The strategy prioritizes PDFs that are opened/used regularly or have information that is a statutory requirement. We are also developing training and guidance to help all document creators develop accessible documents.

Our plans are to ensure that all essential PDFs meet accessibility regulations by 1st June 2021.

 

Live Video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.